![]() ![]() If you don't get green check marks, you know there's an issue connecting to the database server. In some instances, it will set the correct firewall rules on a client machine so QuickBooks can get through to the network.Īfter you install this tool, fire it up, click Browse, locate your company data file, and click Test Connectivity. The QuickBooks Connection Diagnostic Tool is a small application that will test the connection between client and database server manager and help you to understand what is happening. How to troubleshoot data file connectivity In a worst case scenario, if your file becomes corrupt, you could restore from the previous day's backup and only lose one day's work. Caution: You should always have a daily backup of your QuickBooks data file. ![]() The next time you're unable to connect to your QuickBooks data file, try one of the solutions outlined below for getting your company file up and running. ![]() Oftentimes, the errors and warnings offered by the software are cryptic or not well documented. Networking issues, firewall issues, corrupted data files, and more can quickly plague your QuickBooks installation. When Intuit's QuickBooks works, the SMB accounting software is incredible when it doesn't work, it's an absolute nightmare.
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